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Customer Satisfaction Form

Help us to Improve

Dear Customer,

Your opinion really matters to us, we would be grateful if you could complete our short survey regarding your experience of working with EPL&R, your thoughts will help us to improve our services to you.


Customer Satisfaction Form

    Your Name (required)

    Project Reference (required)

    If you spoke to our sales team, did they help with your enquiry and meet your expectations? Please rate our service, where 0 is poor and 10 is excellent

    012345678910

    If you used our quotations service were we able provide you with an accurate quotation in a timely manner?

    YesNo

    Would you use our quotations service again, where 0 is definitely not and 10 is definitely will.
    012345678910

    If you accepted our quotation did we arrange a site visit and discuss the project with you?
    YesNo

    How did you make your appointment for your site installations?
    Telephoneemailtextfaxother

    Did our operational team arrive as scheduled?
    YesNo

    Was the work carried out to your satisfaction?
    YesNo

    Thinking of your overall experience of working with EPL&R how likely are you to work with us again ? Where 0 is definitely not and 10 is definitely will.
    012345678910

    Would you recommend EPL&R’s services in the future?
    YesNo

    Comments

    Thank you for your assistance, The EPL&R team

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